Size Guides
For individual product details, go to any product page and head to the 'size guide' dropdown underneath the description. Here you will find the model height, size and specific details on each size...
Why was my order cancelled?
We may cancel your order if we decide it is reasonable to do so which may include circumstances where:1) Item is unavailable or out of stock (especially during peak periods:...
Prices on the site have changed
Our prices on site are a response to sales, stock and customer demand. For this reason we cannot refund any price differences, however, In the unlikely event that the price...
I haven't received an order confirmation email
You should receive the order confirmation right away after placing your order with us. Please check your SPAM folder since the confirmation email might be mistaken as junk mail and...
Can I cancel/amend my order?
Sadly we cannot amend your order or change the delivery address but we will be happy to cancel it for you. Please contact our customer service team as soon as possible so this can be actioned...
Faulty item received
We want to make sure we can resolve this quickly as possible for you. If you are unlucky to have received a faulty item, please contact our customer service team as soon...
Missing item
Please contact our customer service team via email as soon as possible, including your order number and a description of the missing item. If your parcel is damaged, you must report...
Wrong item received
If you have received the wrong item, please contact our customer service team with your order number, photographic evidence along with the price tag that is attached to the item. As soon as this...
