Not in when your order is delivered?
For UK orders if you are not available when the item is ready to be delivered to you, the courier will leave a calling card or you will need to reach out...
Customs and import charges
Import duties and taxes may be charged on orders delivering to outside the EU. These are set by the Customs Authority of the destination country. During the checkout process, duties & taxes will...
Saturday delivery
Currently, we do not offer Saturday delivery. For Saturday delivery please order before 3pm Monday-Friday (excluding public and bank holidays) at the cost of £9.99. Sadly, we currently do not offer this service for international...
Next day delivery
Currently, we do not offer next day service. Orders will need to be received before 9pm from Mon-Fri and 6pm Sat-Sun (excluding public and bank holidays) for next day delivery...
International delivery information
NICCE works in partnership with Global-e company that will handle all our international orders. Delivery information and pricing will be displayed at checkout. Import duties and taxes may be charged...
UK delivery information
Once your order has been despatched, UK standard delivery service can take between 3-5 working days to be delivered from the date of despatch at the cost of £4.00. Your...
What should I do if my order hasn't been delivered yet?
The estimated delivery date is provided in your order confirmation email. Please allow up until this date for the parcel to arrive. You will be able to keep track of...
Lost parcel
If the tracking for your parcel shows it has been delivered but you haven’t received it, you should: • Check if someone else at your address has accepted it • Look around...
Tracking your order
You will receive a shipping confirmation email along with the tracking number once your items are on the way. Please click on the link provided to check the progress of...
